(i) dispute resolution. Before filing a legal action in an arbitration, you must first inform us of your dispute and give us the opportunity to resolve it without the need for arbitration. You must write us a letter in which you briefly explain the dispute and outline the relief you have asked for. Provide as much information as possible, including the corresponding data and certain amounts of money. Please also provide the name of the account holder, account number, service address and phone number where you can be reached during business hours. For your convenience, you can download a dispute resolution form from our website at www.optimum.com/sites/default/files//Optimum-Notice-of-Dispute.pdf. Once you have written or filled out the letter, email us to Altice Shared Services, 200 Jericho Quadrangle, Jericho, NY 11753, Attn: Customer Litigation. Altice may, at its discretion, terminate the contract, separate all services and remove the devices for any reason, including, but not limited to, whether the subscriber or user of the account or Subscriber Services violates this Contract and/or all terms of use and the Altice or third party agreements introduced in this Contract by reference, in all cases defined by Altice at the sole discretion of Altice. Other reasons for termination are, for example, when a subscriber`s credit card issuer refuses a fee or another payment method fails. The subscriber (“you” or “subscriber”) agrees to be bound by these terms and conditions of use (“Terms of Use” or “Convention”) for all optimal services (“Services”), which are provided by CSC Holdings, LLC and its subsidiaries and affiliates to provide here, in CSC Holdings, LLC and their subsidiaries, these in (together, “Altice”) as well as additional terms of use for the specific optimum services and/or functions to which you subscribe or to what functions you can access, as stated in www.optimum.net and updated from time to time, including additional terms and conditions for Optimum TV, Optimum Online, Optimum WiFi, Optimum Voice, Support Services, Mobile Applications and Online Bill Pay (together “Additional Terms of Use”) that are included in these Terms of Use by reference. You also understand and accept that the Customer`s Privacy Statement, which governs the collection, use and disclosure of the Subscriber`s personal data, will also be included in these Terms of Use by reference. This agreement represents the entire agreement between the subscriber and Cablevision for Optimum TV.
No obligation, insurance or guarantee provided by a Cablevision representative or representative with respect to the sale, installation, maintenance or removal of Cablevision`s Services or devices is not required for Cablevision, unless it is expressly included in this schedule. Please note the additional terms and conditions for Cablevisions Optimum Online and other services. The Subscriber undertakes to abide by the terms of all end-user licensing agreements for online optimum services, services and all third-party services available to the Subscriber in accordance with the terms of this Agreement. All of these agreements are incorporated into this agreement by reference. The rights to the services are owned by Cablevision or a third-party service or product provider or, by other means, by the owners of that equipment and are protected by copyright laws and contracts. Reverse engineering of software, copying, distribution, resale or publication of part of optimum`s online service, services or service offered by a third-party provider without the written consent of Cablevision, a third-party service or product provider and/or another owner of that material is prohibited.